Glenny

Glenny
Glenny LLP is a limited liability partnership registered in England No OC308550. Registered office Unex Tower, Station Street, Stratford, E15 1DA, trading as Glenny. A list of Members of Glenny LLP is open to inspection at the Registered Office. The term Partner is used to refer to a Member or an employee or consultant with equivalent standing and/or qualifications.

Policy
This privacy policy sets out how Glenny LLP uses and protects any information that you submit when you use the Glenny website or provide us with your data via other means. Glenny LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy. Glenny LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18/4/18

What we collect

Information you provide to us:
Information provided to us via forms on our website or by phone, email or similar. Also when you provide information to us to verify your identity or when you report problems to us. This may include details such as your name, address, email address, phone number and any further information about the specific service you require. The legal basis for Glenny to process this data is legitimate interest.

Information we collect
We collect technical information such as your IP address &browser type we record this simply to improve the experience of using our website. See below for cookie information.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What we do with the information we gather
We use this information to personalise your use of the site, understand your requirements and provide you with a better service, and in particular for the following reasons: Internal record keeping, we may use the information to improve our products and services, we may periodically send promotional email about property, services or other information which we think you may find interesting using the email address which you have provided, we may also use your information to contact you for market research purposes, we may contact you by email, phone, fax or mail and we may use the information to customise the website according to your interests.

We also use the information you provide to carry out our obligations in relations to any agreements we enter into and also to provide the products and services you request from us.

We will use this information to keep you informed of our products and services and other relevant information including any changes to our services.

Who we disclose it to
We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent. We may also disclose or access your information if required to do so by law or by any Governmental body. We will not sell, or lease your personal information to third parties.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Data Protection
Glenny LLP is registered with the Information Commissioner in the UK. accordance with the provisions of the Data Protection Act 2018 & General Data Protection Regulations 2018. Further details of the registration are available at www.dpr.gov.uk.

Controlling your personal information
You may request details of personal information which we hold about you and change/correct it if you wish. Instructions on how to do this are available from [email protected].

You have a number of rights under the data protection laws including:

• the right to access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability;
• The right to complain to a supervisory authority; and
• The right to withdraw consent.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected], or by clicking on the unsubscribe link on any of our emails.

Use of this website
This web site is owned by Glenny LLP. The web site is protected by copyright and database right. You may print out individual articles or pages for your private use or for non-commercial research within your organisation. No form of distribution or making available to the public (whether in print or electronic format) of any of this web site’s content is permitted without the prior consent of a Member of Glenny LLP.